Unlocking the power of advanced car search for dealerships

Imagine this scenario: A customer knows exactly what they want—perhaps a vehicle with adaptive cruise control, a panoramic sunroof, and heated seats. But when they do a car search on the dealership’s website, they’re met with the typical filters for make, model, and price, none of which help narrow down the search for those specific features.

DealerAI’s chatbot cuts through these limits, offering a tailored solution that quickly finds exactly what the customer needs.

Smart automating solutions

Instead of a traditional filter-based search, DealerAI’s chatbot directly combines inventory data with detailed vehicle information from manufacturers. This means that when customers ask for specific features, like “a car with adaptive cruise control and a panoramic sunroof,” the bot can quickly match available vehicles, even if those features aren’t searchable through standard filters on the website.

Faster, easier match

While we use the technical term “reverse search,” this process is much more customer-friendly. Rather than expecting customers to scroll through endless inventory pages or guess which vehicle models include their desired features, DealerAI chatbot handles the legwork. It takes customer queries in natural language and delivers results that match their needs.

Find hidden features

For example, a customer might ask for “a 7-seater with a head-up display.” While the head-up display is a highly sought-after feature, it’s often overlooked in the search filters of dealership websites or even classified sites like AutoTrader. DealerAI’s chatbot, however, will scan the available inventory and OEM data to provide a list of matching vehicles. This intelligent approach saves customers time and helps dealerships move vehicles faster by promoting inventory that fits exact customer preferences.

Enhance customer experience

At DealerAI, this feature redefines how customers interact with dealerships. It’s about making car shopping more accessible and intuitive, matching potential buyers with the perfect vehicle based on their specifications. As dealerships continue to grow their digital presence, this intelligent, feature-based search will prove invaluable in connecting the right car to the right customer every time.

Stay ahead with technology

Dealerships that embrace this advanced search will stand out, offering a more personalized and compelling customer experience. It’s one small step in technology but a giant leap in customer satisfaction. If you’d like to explore how AI innovations can assist your dealership, book a demo to discover the difference.