How AI chatbot engagement helps dealerships

September 28, 2020
Lily Tsang
There is a reason why they say ‘First impression is the last impression.’ According to statistics, nearly 51% of consumers never approach a business again after having a bad experience with ...

3 Types of Chatbot Failures

August 31, 2020
Raymond Tsang
Chatbots have become prevalent. It doesn't matter if we don't like chatbots or prefer talking to humans. In the future, we will have to rely heavily on chatbot support. Gartner's ...

Domain-Specific Bots vs. Generic Bots

June 9, 2020
Bryan Xu
In this technological era, a new tool has made the interaction between computers and humans simpler: Chatbots. These bots are artificially intelligent software that allows companies to simulate a conversation ...

Why AI matters for your Dealership

May 27, 2020
Bryan Xu
Artificial intelligence is steadily taking over different aspects of life. From transportation to shopping, AI’s influence is growing all the time. Particularly in the last few years, the growth of ...

AI for Dealerships and When to Take Back Control

January 9, 2020
Bryan Xu
Happy 2020. We guarantee that this year there are more AI for dealerships. Similar to many other marketing tools adopted by modern-day businesses, chatbots have become an integral part of ...

Is Chatbot a fad or here to stay for the future?

November 26, 2019
Bryan Xu
Professional spheres, in this day and age, have turned into competitive and noisy environments. Thanks to artificial intelligence and machine learning, we can now automate processes and are capable of ...

5 Things to Consider Before Getting an AI Chatbot for Your Dealership

November 18, 2019
Michael Siu
Does your dealership use Live Chat with a human operator? Are you hearing the AI buzzword and considering to switch to an AI-powered chatbot? After all, by 2020, 85% of ...

Should a bot disguise as a human rep?

October 15, 2019
Bryan Xu
As winter is knocking on our doors once again, you decide to get a car wash season pass. But instead of going to the gas station directly, you’re checking their ...

Areas in dealership that AI can positively impact

September 27, 2019
Bryan Xu
The ability to mimic the simplest form of human behaviors is known as artificial intelligence. Back in 2018, the automotive industry predicted a 13.7% increase in budget for digitalization. The ...