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Blogs

July 15, 2025

Chat summaries for car dealerships: Save time and improve follow-up

Chat summaries for car dealerships are becoming essential in lead follow-up. Reviewing past customer conversations is a regular part of every follow-up, but it takes time. Sales and BDC teams ...

May 12, 2025

Video sharing AI in car sales: What’s driving results

When auto groups choose tools to manage digital conversations with car shoppers, one small but important feature is often overlooked: the ability to share video directly in the chat window. ...

May 6, 2025

How Multi-Agent AI is transforming online conversations for dealerships

Multi-agent AI is quickly becoming one of the most important technology trends in automotive retail. Unlike traditional AI models that try to handle everything at once, multi-agent AI uses a ...

April 24, 2025

Car dealership follow-ups Ep. 03: Re-engaging old leads with AI

Some leads need time. Others just need the right reason to come back. Every dealership has old leads sitting in the system. Customers who reached out months ago. People who ...

April 22, 2025

Car dealership follow-ups Ep. 02: Re-engaging leads after a drop-off

A shopper starts a chat on your dealership’s website, replies to a sales email, or texts about a vehicle—and then stops responding before the conversation is complete. This is what ...

March 5, 2025

Car dealership follow-ups Ep. 01: Multi-step follow-ups

Leads come in, but what’s next? In the 5 ways AI makes car dealership follow-ups more effective post, we introduced how AI can enhance dealership follow-ups. From personalizing messages to ...


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