Field Notes.
Dispatches from the service lane, the BDC, and the showroom floor — what's actually working with AI at dealerships right now. Written by the people building the agents, and the dealers running them.
The archive
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Artificial IntelligenceHow Dealership Follow-Up Sequences Work
Dealership follow-up works best when it is consistent, timely, and easy to manage. This post explains how DealerAI REACH Sequences help automate follow-up across SMS, email, and AI voice calls, while pausing or stopping when the customer engages or the team takes over.
Artificial IntelligenceFrom “Press 1” To Real Conversations
DealerAI Voice AI helps dealerships move beyond “Press 1” phone menus by letting callers speak naturally, get routed properly, and receive support across sales, service, finance, and follow-up.
Artificial IntelligenceAI Sequences Set to Transform Dealership Operations
DealerAI’s AI Sequences boost dealership efficiency with goal-based, multi-channel automation that intelligently nurtures leads until results are achieved.
Artificial IntelligenceMulti-Agent AI vs Single AI Chatbots for Dealerships
Multi-Agent AI vs Single AI Chatbots: Which Actually Works for Dealerships? Are you comparing dealership AI solutions and wondering what … Continued
Artificial IntelligenceWhy Multi-Agent AI is Transforming the Future of Auto Dealerships
Multi-agent AI is reshaping automotive retail. Learn how DealerAI’s MAGS framework uses collaboration, reflection, and tool use to power smarter customer interactions.
Artificial IntelligenceChat summaries for car dealerships: Save time and improve follow-up
Chat summaries for car dealerships are becoming essential in lead follow-up. Reviewing past customer conversations is a regular part of … Continued
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No roundups. No "10 AI trends for dealers." Just what we saw this week, what it means, and the exact workflow we'd ship on Monday.